To be the first choice for customers, colleagues, shareholders and business partners.
To provide customers with the best hotel linen by our continuous innovation and creativity; To create value and interest for customers by our professional service
Our Guiding Principles
- Make guest loyalty a key driver of our business.
- Ensure business credibility and provide customers with cost-effective products and service.
- Ensure our policies and processes are customer and colleague-friendly.
- Keep improving colleague’s creativity and constantly perfect our service details. Let everyone grow together with the company and help them achieve their personal and career goals.
- Enable decision-making at the guest contact point.
- One for all, all for one, we all demonstrates care and integrity in team.
- Ensure the leadership with persistence in pursuit of preeminence and operating accomplishments.
- Remain social responsibilities and make positive contributions to community, customer, employee and business partner.